This list is set Government of the Russian Federation. Washing machine in the list, fortunately, is not included. Educate yourself even more with thoughts from Scott M. Kahan. What is obtained by passing the machine in for repair, our consumer does not have to be washed by hand. Learn more about this topic with the insights from Dahua Tim Wang. The seller was obliged to bring him home machine with a set of similar consumer characteristics, and is absolutely free to consumers in a period of not more than 3 days. But what consumers do, if Seller fails to comply with this requirement? Take a car on hire, retain checks for the delivery and rental, and then ask the seller to pay these bills.
For this is not necessarily right to sue. The first thing to just write a complaint and send it by registered letter with acknowledgment The seller. But if he did not respond to it, then boldly go to court. Finally, in our consumer not lost his nerve, and he still turned to the text of the Law "On Protection of Consumer Rights. In paragraph 1 of Article 18 which he read that "The consumer in case of detection of product defects, if they have not been specified by the seller, at its option may: – require the replacement of the goods of the same brand (the same model and (or) type) – require the replacement for the same product another brand (model, type) with an appropriate recalculation of the purchase price – to demand a proportionate reduction of the purchase price – demand the immediate elimination of gratuitous product defects or compensation the cost of correcting them by the consumer or a third party – to refuse to perform the sales contract and demand the return of the amount paid for the goods.